Service Information Leaflet
Your Health is Our Top Priority at Cha2GP Medical Service
About Cha2GP
Cha2GP Ltd is a trusted private online healthcare provider offering high-quality, confidential virtual healthcare to adults and children. Our team of GMC-registered doctors is dedicated to delivering accessible, patient-centred care from the comfort of your home.
What We Offer
Comprehensive private healthcare services delivered by registered GPs.
GP Consultations
Speak to a qualified GP via video call, telephone, or secure messaging - whichever suits you best.
Private Sick Notes & Medical Letters
Obtain fit notes and medical letters quickly through a straightforward virtual consultation.
Specialist Referral Letters
Receive GP referral letters for private specialists, sorted in a single appointment.
Men's & Women's Health Support
Confidential consultations covering contraception, menopause, sexual health, and more.
Mental Health Consultations
Compassionate support for anxiety, depression, stress, sleep problems, and other mental health concerns.
Weight Management Service
Personalised weight management programmes supervised by registered clinicians.
Three Simple Steps
Getting the care you need has never been easier.
Book an Appointment
Schedule your appointment online at www.cha2gp.co.uk. Select your preferred consultation type - video, telephone, or message-based - and choose a convenient time slot.
Attend Your Appointment
Ensure you are in a private, quiet space. For video calls, use a device with a stable internet connection, camera, and microphone. Be ready to discuss your symptoms and any relevant medical history.
After Your Consultation
Receive your follow-up plan, fit notes, prescriptions, or specialist referral letters via secure email. Our team is available if you have any further questions.
Your Trust Matters
We are committed to transparency, data protection, and fair pricing.
Confidentiality & Data Protection
Cha2GP is fully compliant with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018. All consultations are strictly confidential, and your personal health information is stored securely.
Fees & Payment
Cha2GP operates on a pay-per-consultation or membership basis. All fees are clearly displayed before you book. Payment is taken securely at the time of booking. No hidden charges.
Complaints & Feedback
We welcome all feedback and take complaints seriously. If you are unhappy with any aspect of our service, please contact us and we will investigate promptly. See our full complaints policy for details.
Emergency Warning - Call 999
Do NOT use this service for medical emergencies. If you or someone else is experiencing any of the following, call 999 immediately:
- Chest pain or tightness
- Shortness of breath
- Stroke symptoms (face drooping, arm weakness, speech difficulty)
- Severe allergic reactions
- Serious injuries or heavy bleeding
- Loss of consciousness
- Seizures
- Suicidal ideation or self-harm
Cha2GP is not an emergency service. For life-threatening situations, always call 999 or attend your nearest Accident & Emergency department.
Contact Us
We are here to help with any questions about our services.
Feedback & Complaints
We welcome your feedback and are committed to resolving any concerns promptly. If you have a complaint or would like to share your experience, you can reach us through the following channels:
- Email us at info@cha2gp.co.uk
- Use our online feedback form via the website
- We aim to acknowledge complaints within 3 working days
Frequently Asked Questions
Find answers to commonly asked questions about Cha2GP services.
Ready to Book a Consultation?
See a GP today from the comfort of your home. Same-day appointments available.
Related Services
Discover more of what we offer at Cha2GP.
Partner with Us
Corporate healthcare partnerships for businesses. Provide your team with fast access to private GP services.
Learn More →Weight Management
Personalised weight management plans and clinically proven treatments prescribed by qualified clinicians.
Learn More →Women's Health
Contraception, menopause support, and gynaecological care from experienced GPs.
Learn More →