Message a Doctor

Sometimes you don't need a full appointment - you just need a quick, reliable answer from someone who knows what they're talking about.

Simple Process

How It Works

Get professional medical advice in three easy steps.

1

Submit Your Question

Submit your question through our secure portal. Provide as much detail as you can so our GP can give you the best possible advice.

2

GP Reviews Your Message

A GMC-registered GP reviews your message carefully, considering your symptoms, history, and any relevant medical context.

3

Receive Your Response

Receive a personalised response from your GP, usually within a few hours. This may include advice, a diagnosis, or a prescription if appropriate.

Your Questions

What Can You Ask?

Our Message a Doctor service is ideal for a wide range of non-urgent medical queries. Here are some examples of what you can ask about:

  • Non-urgent medical questions
  • Follow-up queries after a consultation
  • Advice on symptoms or medication
  • Prescription renewal requests
  • Fit note enquiries
Patient messaging a doctor online for medical advice
From just £5

Affordable Medical Advice

Our Message a Doctor service gives you direct access to qualified GMC-registered GPs who review your query and provide personalised medical advice without the wait.

Common Questions

Frequently Asked Questions

Find answers to common questions about our Message a Doctor service.

Most messages are reviewed and responded to within a few hours during our operating hours. If your query is submitted outside of working hours, you will typically hear back the next working day.
If our GP determines that your query requires a full consultation, they will let you know and help you book a video appointment. You will not be left without guidance.
No. This service is designed for non-urgent medical queries only. If you are experiencing a medical emergency, please call 999 or attend your nearest A&E department immediately.
In some cases, yes. If the GP determines that a prescription is clinically appropriate based on your message and medical history, they can issue a private prescription digitally. For more complex cases, a video consultation may be recommended.

Ready to Book a Consultation?

See a GP today from the comfort of your home. Same-day appointments available.

Book Now Message a Doctor